LEGAL REFERENCE

Privacy Policy jo aapka account surkshit rakhta hai

Aap ke paas jo bhi information hoti hai—aapka naam, payment details, aur gameplay history—woh hamari side par encrypted aur protected hoti hai. Hum Pakistan mein aapka trust samajhte...

Data encryption standardLocal payment securityAccount access controlWithdrawal verification process
psl11 Privacy Policy jo aapka account surkshit rakhta hai

Hamara privacy posture aur aapka rights

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY SAWAAL HO TO

Apne privacy concerns ko hamse share karen

Team online

Email Support

Privacy-related sawaalat ke liye [email protected] par likhen. Hum 24 ghanton mein jawab dete hain aur aapke concern ko properly handle karte hain.

Account Settings

Apne data aur permissions ko directly aapke account dashboard se manage karen. Edit, delete ya download karn ke options wahan available hain.

Live Chat

Agar jaldi jawab chahiye to in-app live chat use karen. Team ready hai aapke privacy sawaalat ko samjhne aur resolve karne ke liye.

SECURITY KE LAYERS

Kaise hum aapka data surkshit rakhte hain

SSL Encryption

Hamari site aur app ke beech saara communication encrypted hota hai, isliye koi bhi third party aapka payment info ya login details nahi dekh sakta.

Secure Payment Gateway

JazzCash, Easypaisa, SadaPay aur Raast jaise payment providers directly hamse connect hote hain, aapka account mein credentials hamari database mein store nahi hote.

Regular Security Audit

Hamara tech team regularly check karta hai ke kya koi vulnerability hai aur kya data logs properly delete ho rahe hain jab zaruri ho.

Access Logging

Aapka account ke har login aur withdrawal attempt ko hamari system record karta hai, isliye aap kisi suspicious activity ko dekh sakte ho.

Password Protection

Aap apna password change kar sakte ho anytime aur hamari system force karti hai ke password strong ho—uppercase, number aur symbol zaruri hote hain.

Session Management

Agar aap lamba time inactive ho jaao to aapka session auto-logout ho jata hai, isliye agar aapka device kisi aur ke paas aa jaye to account safe rehta hai.

HAMARA VS DUSRE

Kyun hamara privacy approach alag hai

01

No Data Sell

Hum aapka personal information marketing companies ya third-party advertisers ko nahi bechte, unlike bahot sare web platforms jahan ye common practice hai.

02

Transparent Logging

Aapka account dashboard mein likha hota hai ke aapke data ka kya use ho raha hai—jo information khaas games ke liye zaruri hai aur jo local compliance ke liye.

03

Pakistan-First Design

Hamara privacy policy specifically likha gaya hai Pakistani users ke liye, isliye JazzCash, Easypaisa, SadaPay aur Raast jaise local systems ke liye clear rules hain.

04

Right to Delete

Aap apna full account delete kar sakte ho aur hamara system aapke saari personal information ko permanently erase kar dega—koi backup nahi rehega.

05

No Forced Profiling

Hum aapke gameplay behavior ka profile nahi banate taake targeted ads bhej saken—hamara tracking sirf technical aur fraud-prevention purposes ke liye hai.

06

Clear Cookie Policy

Aapka browser settings mein likha hota hai ke hamari site kaun se cookies use karta hai aur aap unhe anytime disable kar sakte ho.

07

Regular Policy Updates

Jab hamara privacy policy badalta hai to hum aapko email karate hain aur minimum 30 din ka notice dete hain taake aap apna choice decide kar sako.

Privacy ke saath aapka lobby experience

Encrypted Lobby Access

Jab aap apna account khol ke slot games ya live casino tables browse karte ho, aapka session encrypted hota hai aur koi bhi monitoring service aapka gameplay nahi dekh sakti.

Private Payment Row

Hamari chip-buying interface mein JazzCash, Easypaisa, SadaPay aur Raast direct embedded hote hain aur aapka bank details hamari servers par nahi rehte—sirf transaction ID save hota hai.

Secure Withdrawal Verification

Jab aap paise nikalna chahte ho to hamara system aapke identity ko verify karta hai aur withdrawal history aapke account mein encrypted form mein rehti hai.

Private Game History

Aapka gameplay records sirf aapke account dashboard mein visible hote hain—koi aur user, koi admin (unless legal matter ho) aapke personal game data nahi dekh sakta.

Device Management

Account settings mein aap dekh sakte ho ke kaun kaun se devices se aapka account access ho raha hai aur suspicious login ko immediately remove kar sakte ho.

Notification Control

Aap choose kar sakte ho ke aapko kis tareeke se notifications milne hain—email, SMS ya in-app—aur kaunse updates aap nahi dekhna chahte wo disable kar sakte ho.

Privacy ke baare mein aksar pooche jane wale sawaal

Nahi. Aapka payment method information sirf aapke account verification aur withdrawal transactions ke liye use hota hai. Jab aap account delete karte ho ya payment method remove karte ho to woh data hamari active systems se erase ho jata hai, sirf compliance records backup mein rehte hain jo legally zaruri hote hain.

Hum technical tracking karte hain—jaise ke kaun se games popular hain aur database performance—lekin aapke individual gameplay profile ko advertising networks ya third parties ko nahi bechte. Aapka data sirf hamari platform improvement aur fraud-detection ke liye use hota hai.

Aapka SadaPay credentials aapke phone par rehte hain, hamari server par nahi. Jab aap psl11 pe deposit karte ho to direct payment gateway use hota hai. Agar aapka SadaPay account hack ho to woh SadaPay ka security issue hai. Hum sirf aapke psl11 account ko secure rakhne mein zaruri hain.

Agar aap 12 mahine se login nahi karte to account dormant hota hai lekin data delete nahi hota. Aap anytime wapis login karke account reactivate kar sakte ho. Agar aap permanent deletion chahte ho to settings mein delete option use kar sakte ho ya support se contact kar sakte ho.

Haan, jahan Pakistani qanoon lagu hote hain, hum un ko follow karte hain. Hamara privacy policy local requirements ke saath align hai aur supported ilaqon mein aapko data rights milte hain—access, correction aur deletion ke rights sab included hain.

Transaction records legal aur compliance reasons ke liye 7 saal tak keep karte hain. Lekin aapka personal banking details (account number, IBAN) sirf 90 din baad automatically delete ho jate hain. Aap anytime apne withdrawal history apne account mein dekh sakte ho.